Vibration Labs FAQ


What does this device do?

The VMax by Vibration labs is a massage device intended to assist muscle recovery by increasing blood flow and reducing tension within and around the muscles. There is also research supporting the use of this technology to reduce pain.  


What comes with my purchase?

The VMax percussion massager, 4 attachments, wall charger, carry case, instructional manual, and 1 year limited warranty.


How do I use the attachments?

You are welcome to try the different attachments and see what works best for you. We offer soft EVA massage heads, providing a comfortable personalized massage experience while reducing damage at the same time. Please check out our website for suggested uses for each attachment. 


In general our customers have used: 

• Round for large muscle groups 

• Bullet for joints and deep muscle groups 

• Flat for various parts of the body
• Fork for lumbar vertebrae and large muscle groups


What are some ways I can use the device?

We have instructional videos on our website and social media platforms. If you have any other questions email us at support@vibration-labs.com and our team will be more than happy to help you!


What are some ways I can use the device?

We have instructional videos on our website and social media platforms. If you have any other questions email us at support@vibration-labs.com and our team will be more than happy to help you!


How fast is the percussion?

There are 5 adjustable speeds with the top level providing up to 3200 strokes/min.


What is the amplitude of the device?

The amplitude is set at 10mm.


Is it quiet?

Yes! The VMax has embedded Whisper Quiet Technology. Our motor is high torque yet one of the quietest in the industry. At max setting the sound clocks in around 60 dB.


How much does it weigh?

Only 2.2 pounds (1 kilogram)


How big is it?

13 in x 11 in x 5 in. It’s compact, light weight (only 2.2 pounds), yet powerful!


Is the battery detachable?

Our rechargeable lithium-ion battery is not detachable. You never have to worry about losing your battery and carrying around extra chargers. The battery is integrated into the device to provide seamless use.


How long does the battery last?

The battery can last up to 4 hours.


Where can I buy one?

You can purchase a VMax directly from our website. Don’t be fooled by copycats. Make sure it's a VMax by Vibration Labs.


Do you offer discounts?

We may offer seasonal discounts or coupon codes. Keep up with our latest offers by following us @vibrationlabs on instagram.

Safety and Maintenance


How do I clean the device?

We recommend wiping down the device and its attachments with an alcohol based wipe before and after use. The device should be dry before use.


Can I share the device with others?

This is completely up to you as the owner of the device. If hygiene is an issue we recommend appropriately cleaning the device before and after use with an alcohol wipe.


What are some important safety instructions?

Your safety is our TOP priority. Information on our website, social media, and any other collateral is for informYour safety is our TOP priority. Information on our website, social media, and any other collateral is for information purposes only. The information does not substitute for medical advice. If you have any health or medical questions about the use of this device or questions about your general health please consult with your physician.


Read in detail the instruction manual that comes with your device for appropriate use of the device. Suggestions for attachments and body parts are for information purposes only. If at any time the use of our device causes pain or any abnormal symptoms or changes in your body immediately stop it’s use and consult your physician. The device has electric components therefore it is important to take basic safety precautions with every use. 


The device is a therapeutic tool not a toy. It should not be used for purposes beyond suggested uses. The device is not for use by children without parental supervision. We are not responsible for damage from improper use. 


Only use the device on a dry surface of the body or over clothing by lightly pressing and moving across the body for approximately 60 seconds per region. Use only the attachments that provide the best-desired effect. Keep away from liquids or heat sources. Keep the vents free of dust and debris. 


Only charge the device with the included 26V charger. Use of unauthorized chargers or adapters can damage your device and null your warranty.